Frequent questions

What is a boutique hotel?

The term boutique hotel It is native to Europe, used to describe intimate environments hotels, usually luxury or unconventional and located in old houses. These Hotels They differ from large chains to offer a type of accommodation, exceptional amenities and personalized. They are generally acclimated with a theme or particular style. Usually smaller than conventional hotels, with 3 until 30 bedrooms.

Check In / Check Out

Check In: 2:00 p.m.

Check Out: 11:00 a.m.

Important: If you perform check in after 18.00 hours (GMT-6) please, notify in advance through 2543 2828 so that your room will not be assigned to a guest waiting list.

To view our cancellation policies, please, go to the following link:

Customer schedules

Front Desk: 24 hours a day.

reservations: Monday - Sunday 8:00 a.m. a – 9.00 p.m.

My reservation includes breakfast?

Yes. It includes breakfast per person depending on the capacity of each room. If you canceled the right to an "extra bed" inside his room, also it includes breakfast for extra bed. If you canceled the right of an "extra person", Breakfast not included.

Is there security within Degraciela House - Boutique Hotel?

Of course! We have physical security 24 hours a day, 365 days of the year, inside the hotel and in our annex parking.

For events, Are there catering services and service providers?

Yes. We have full service catering and all kinds of vendors who provide rental services for each of the needs that the customer requires. Degraciela house has a list of qualified suppliers so they can be hired by our clients. We reserve the right to refuse admission to any type of providers that are not in this list.

What is the maximum capacity to carry out an event at Casa Degraciela?

The maximum capacity is 150 people and the parking has a maximum of 50 spaces for regular sized vehicles.

Is it allowed to bring pets to Degraciela House?

It is strictly forbidden to bring pets except guide dogs or assistance, emotional support dogs (You must show written by mental health professional documentation), search and rescue dogs (K, B, R).

My room features TV?

Part of the mystique proposed by House Degraciela - Boutique Hotel is encouraging guests to enjoy a more relaxed atmosphere, free electronics. Nevertheless, the only rooms with cable TV are as follows:

  • Master Suite Doña Graciela
  • Junior Suite Doña Mireya
  • Junior Suite Don Gregorio

Does Degraciela - Boutique Hotel, have a pool?

No, We do not have a pool in our facilities, however we have partnerships with places that offer thermal pools a few minutes from our hotel.

Does Degraciela - Boutique Hotel, have a restaurant?

Yes, we have the restaurant service only for our guests. The service must be requested by the same host, with 48 hours before- at the time of check-in. Menus will be sent within the reservation confirmation email and you can can request the service through the same mail.

Is there hair dryer in room?

Yes! Each of our rooms has a dryer.